We need a Resolution

In this article it talks about the way you handle on the job. Conflict is inevitable. You may find yourself having a difference of opinion with a customer, a client, a coworker, or your boss. You may be asked a hypothetical question to test your conflict resolution skills even before you get the job. A senior named Anne Wear of St. Peters, she works in a to store. She was charged with setting up a large display of small toys. She yelled at a little boy for knocking down things and she got mad at him, he then told he’s mother, Wear was fired. One of the mistakes the people make is dealing with conflict, letting emotions take over.